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CASE STUDY

Surge Transportation Surpasses Shipper Visibility KPIs, Reduces Check Calls and Expands Customer Base with Trucker Tools’ Real-Time Freight Tracking

With Trucker Tools’ versatile real-time load tracking platform, Surge Transportation meets and often surpasses its customers’ stringent visibility KPI requirements. The reliable, consistent performance of Trucker Tools’ freight tracking platform also is helping the company to attract new shipper customers, driving growth and increasing profitability.

With Trucker Tools’ real-time freight tracking platform, Surge Transportation has:

  • 90%+ average tracking compliance success rate for Q2 and Q3 in 2020.
  • Streamlined workflows for team members.
  • Scored in the 10 top of all service providers on customer KPI score cards.
  • Increased operational efficiency.
  • Gained additional growth opportunities without increasing overhead.
  • Reduced check calls.

Download this free case study to find out how Surge Transportation was able to meet all these goals in the shortest time.